In the Control Panel, double-click Printers and Faxes. Windows XP: Click Start, and then click Control Panel. Then, Clean the ink cartridges using an automated utilityįollow these steps to run a utility to clean the cartridges if you found defects on the extended self-test report. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. (6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. Were you facing the same issue with the old cartridge? To provide you with an accurate solution, I'll need a few more details: I understand that you are your printer has a print quality issue. This is a great place to get support, find answers to your technical queries. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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